It is a Mexican government entity, previously known as Telecomunicaciones de México, created under decree of law on October 21st, 2022. Its mission is to offer financial services and products, as well as telecommunications’, focusing on the least privileged social groups, seeking to close the financial and digital gaps in the country. It has 1,700 branches all over Mexico.

You can get your card in different ways:
It doesn't matter if you are in Mexico or the United States, order it to your address at tarjetafinabien.com
If you are in Mexico at:
- FINABIEN branches (before known as Telecomm), find the nearest one.
If you are in the United States at:
- Mexican Consulates

You only need:
- Valid address in the US
- Valid official mexican or american ID: INE, Passport, driver's license, consular ID card

You only need:
- Valid INE or Passport
- Valid address in Mexico

"You can download it on Google Play or the App Store. Search Finabien to download it.
Log into the App with the email and password you used during your registration.
Download for Android
Download for iOS
Remember, you must have registered in order to log in. If you haven't, start your registration now.

In the Finabien App you can manage and check the information of your cards.
You can chech your balance, transactions, account statements, send money in Mexico and the US, or learn how and where to reload your card*.
Discover all you can do in your App.
If you haven't download it, do it now
Download for Android
Download for iOS
Learn more about fees

Remember, you will receive a welcome email in 48 hours maximum, if you haven't received it you will not be able to log in. If you already received the email but you cannot access, please wait a few minutes and try again. If the error persists, call us at the number on the back of your card.

Please make sure you are trying to log in with the same email and password you used for registering.
Verify that the information is correct, if the error persists call us at the number on the back of your card.

"The first step is to complete your registration. If you haven't, do it now.
Download the app at the store, you must log in with the email and password you used to register.
Download the App.

You can change your password from the App, follow these steps:
1. In the log in screen select "Change user"
2. Enter your email and the last 4 digits of your mobile number
3. Go to "I forgot my passsword"
4. Confirm your email
5. Enter the verification code that will be sent through SMS
6. Create your new password (make sure it complies with the requirements) and press save.
Done! Your password has been changed.

Make sure to follow these steps to change your password:
1. In the log in screen select "Change user"
2. Enter your email and the last 4 digits of your mobile number
3. Go to "I forgot my passsword"
4. Confirm your email
5. Enter the verification code that will be sent through SMS
6. Create your new password (make sure it complies with the requirements) and press save.
Done! Your password has been changed.
If you couldn't follow these steps and the problem persists, call us at the number on the back of your card.

"The card has no cost, you only get a US$5.99 activation fee applicable if you ask for your card to be delivered at the address provided in the registration process. This fee does not apply if you got the card during a promotional event.
Check limits and fees.

Yes, you must be at least 18 years old to request a card.

You will receive your card in a maximum of 10 business days, if time has already exceedes, pleas call us at the number on the back of your card.

Remember, your conctact in Mexico must have a mexican Financiera para el Bienestar card.
Follow these steps to send money:
1. Locate your card in the slider
2. Go to "Send money"
3. Then "To your contacts in Mexico"
4. Select the contact or add one, you can look for it in your contact agenda or add them manually
5. Select the country of your contact (Mexico) and add an alias
6. Enter the amount (you can calculate the exchange rate), concept and "Continue"
7. Confirm the information ans press "Send money"
Done, you can save or share the transaction receipt.
Check limits and fees

You can add money in two ways:
-From other Financiera para el Bienestar cards from Mexico (card in pesos) or the USA (card in dollars)
-By ACH transfers
-In cash in more than 100,000 merchants in the United States, find the nearest one entering your zipcode.
Check limits and fees

Yes, check all the applicable fees.

To reload your card at stores, view the participants.
From your App, in the ""Add money"" section you can check all the merchants.
Select one and follow the instructions.
Check fees, limits and timing.

Yes, check limits and fees.